Thank you for shopping at DYNORIVEX. We value your satisfaction and strive to provide the best products and services. If you experience any issues with your purchase, please review our refund policy below.
To be eligible for a refund, items must be unused and in the same condition that you received them. They must also be in the original packaging. Additionally, a receipt or proof of purchase is required for processing any refund requests.
Certain items are exempt from being refunded, including but not limited to:
To initiate a refund, please contact our customer service team at [email protected]. Include your order number and details about the product you wish to return. Our team will guide you through the process and provide the necessary instructions.
Once your return is received and inspected, we will send you an email to notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
If you have not received your refund, first check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange an item, please send us an email at [email protected] to arrange the exchange.
To return your product, you should mail it to: DYNORIVEX Returns, 123 Commerce Lane, Suite 456, Anytown, USA 12345. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We appreciate your understanding and are here to assist you with any questions or concerns you might have. Your satisfaction is our priority.